Please find below our most frequently asked questions.

What happens if i need to change information on my reservation such as an address?

Please email us with your request as soon as possible. If there are any changes or additions needed to your reservation (adding another request, updating address information, adding a dining plan) we request notification at least 30 days prior to your check in date as we require the lead time to properly address the matter.

What about Grocery Shopping?

Food, Shopping and the Cost of Living: There are three full-service grocery stores on the island, plus a number of local convenience markets. In addition, there is a wonderful gourmet specialty food store and deli, plus two wholesale grocers with bulk fluid items, so you can expect to find anything you’re looking for to stock up your Grand Bahama Townhome, although it may take a few stops, rather than finding everything all in one mega-store. It’s a little like treasure hunting, looking for the best values at each shop, and learning the local schedules as to when produce is delivered, and knowing when most of the shelf stocking is done. The main grocery shops are open Monday through Saturday, and from 7:00-10:00 am on Sunday mornings, so you will be able to leave your Home with enough time to pick up last minute items and still get to church services on time!

Once you’ve lived in or visited Grand Bahama a few times, you will slowly learn the shopping tricks to keep costs down. You can expect to pay a little bit more when you fill up your shopping cart at the grocery store. With the exception of some local poultry and produce, most goods are shipped in from the United States, and the added cost of shipping and import duties (around 35% for household items) adds to the price you pay plus the 7.5% VAT. Some of this additional expense is offset by the fact that you are not paying for your annual getaways to Grand Bahama Island, only if you become join and become a member of the FunnTripps Vacation Club.

Solomon’s Freeport

Sawyer’s Fresh Market

Solomon’s Super Center Lucaya

Butler’s Food World

Cost Right Freeport

But why use your vacation time to grocery shop? We offer grocery shopping and delivery. Let us do it for you so you can relax. Do you prefer local or organic? You name it and we’ll buy it! Just call or send us an e-mail and we’ll get it to you.

Can we have fun?

Yes you can, and you’d better or we won’t let you go again.

Do you have any recommended attractions / tours once we get to Grand Bahama?

If you ask 100 people this question, you will get 100 different answers. But, we do have our favorites, which you can view here.

How early can I book my reservation?

As per FVC rules, a Member can book a reservation at a FVC Playground a maximum of 12 months in advance.

What does the rental agreement outline?

You can find a sample of our rental agreement by clicking here.

Do you have any references?

Regarding Vacation Rentals in the Caribbean, we’re the new kid on the block. We do look forward to your reviews and will work hard to earn your 5 Star rating.

How do I make overseas calls from The Bahamas?

You will find that most pay telephones in The Bahamas have discontinued accepting quarters. To use these pay phones you require a prepaid phone card issued by BTC (The Bahamas Telecommunications Company). The cards are readily for sale from vending machines, many stores and restaurants, and from BTC offices. They come in denominations starting at $5.00. If you use a pay phone you can access the following long distance carriers toll free (but you will need the card to initiate the call). To use your service from The Bahamas or you can simply use a regular phone.

AT&T Canada Country Direct 1-800-389-0004
Canada Direct (Stentor) 1-800-463-0501
MCI Call USA 1-800-888-8000
Sprint Express 1-800-389-2111
USA Direct 1-800-872-2881 (AT&T)
U.K. Direct 1-800-389-4444

Blocked phones and prepaid cards: many local phones do not offer long distance service as they lack the ability to dial beyond seven (7) digits. In this case you may not use the above 800 numbers to access your service without first initiating the call using a Bahamas Direct Prepaid Card. These cards differ in appearance and usage and must be purchased from BTC. At the time of purchase you pay the full amount of the card value (you can choose denomination from $10 and up). The card renders a local access number that is only seven (7) digits enabling you to place long distance calls against your Bahamas Prepaid Card or by dialing one of the above services at the numbers listed.

Can I use my cell phone in The Bahamas?

Yes.  But you are on vacation, so why do you need to use the cell phone?  We of course have the ‘old fashion’ landline and all local & long distance usage as well as WiFi are complementary!

Additionally, you can purchase a Bahamas Prepaid SIM Card from BTC (The Bahamas Telecommunications Company). The SIM card, together with a tri-band unlocked GSM cell phone, will allow you to have a local cell phone number for the Bahamas while paying local rates – no roaming charges and no service contract. Many shops will unlock your US cell phone for a small fee and without much of a wait

You can conveniently recharge your phone (purchase airtime vouchers) at a wide variety of vendors on the island.

How can I send mail from The Bahamas?

If you are sending letters or postcards from The Islands Of The Bahamas, be sure to use only Bahamian stamps. Mail travelling to The Out Islands will arrive a bit more slowly than to Nassau and Grand Bahama Island since it goes by mailboat.

What are the business hours?

For shops in Nassau normal weekday business hours are from 9am to 5pm and on Grand Bahama they tend to vary but mainly operate from 10am to 6pm. Many businesses make choices to open early or stay open later. They are usually open the same hours on Saturdays although some business reduce the open hours. On Sundays nearly all shops are closed but you may find some straw vendors still open. Grocery stores open at 7:30am and close at 9:00pm Monday through Saturday and on Sunday most are only open from 7:30am and close at 10:00am.

What are the laws concerning possession of illegal drugs?

It is a serious criminal offense to be in possession of illegal drugs.

What are driving and walking rules?

British rules apply, so please drive on the left and watch those roundabouts! Persons entering a roundabout (traffic circle) must give way to traffic coming from the right that is already in the roundabout. Visitors may use their home license for up to three months and may also apply for an international driver’s license. Pedestrians should remember to look right before crossing streets.

How much should I tip?

15% is the acceptable amount to tip wait staff, taxi drivers and others offering personal services. Many restaurants automatically add the gratuities to the guest’s bill, so be sure and look to see if the establishment has that policy or has already added the tip to the bill. If you are uncertain of the policy, or if the charge has been added erroneously, simply ask your waitperson. For bell boys and porters it is customary to tip $1.00 per bag.

What taxes will I pay?

Those guests at hotels will pay a government tax of 4% and a resort levy of 4%. There is also a maid service charge on the hotel room, usually a few dollars a day, per person. Departure tax is $15.00 throughout The Bahamas however, in Grand Bahama (Freeport) there is an additional $3.00 airport security fee for a total of $18.00. Small children are exempt of the departure tax.

What are the banking hours and are there ATM’s?

Banks are open Monday through Thursday from 9:30 a.m. through 3:00 or 4:00 p.m. and on Fridays most banks are open from 9:30 a.m. through 4:30 p.m. Many banks now offer ATM’s that tender Bahamian dollars however there are a few, located in areas of tourism on the larger islands, which will advance US currency. ATM’s are scarce in the out-islands.

What is the legal age for drinking and gambling?

18 years of age.

Is nude or topless sunbathing allowed?

Generally no, it is not legal to be nude in public. However those who wish to do so will find that there are certain unfrequented beaches they may go to and privately sunbathe as they prefer.

What kind of sun protection do I need?

It gets hot beneath the Bahamian sun, so we recommend you come prepared. Be sure to bring strong protection against the sun:

  1. sun screen
  2. suntan lotion
  3. sun glasses
  4. hats & visors

Whatever you need can be purchased locally if you happen to leave them at home.

What is the appropriate dress code?

Casual summer wear can be worn during the day, any time of the year, but be sure to bring a jacket or sweater for cooler evenings from December to February. Most hotels, fine restaurants and casinos require jackets for men in the evening, especially in cosmopolitan Nassau and Grand Bahama Island. Though walking the streets in swim trunks in mid-January might sound irresistible, beach clothing is, for the most part, considered tacky and inappropriate on the streets of downtown Nassau, in churches, restaurants and casinos. On the more laid-back Out Islands, dress codes are more flexible.

You most often hear about Paradise Island in The Bahamas. What makes it a favorite?

Paradise Island is located just 590 feet off the north shore of Nassau. It is a preferred vacation spot for East Coast Americans.

The main attraction of Paradise Island is the immense Atlantis Paradise Island Resort & Casino.

It has top hotels, casino action, Vegas-type revues and fabulous beaches.

Atlantis is the Las Vegas of the Tropics. The mega-resort is massive, opening onto a long stretch of white-sand beach with a sheltered marina.

Atlantis is a self-contained “water world,” with a Lost Continent of Atlantis as its theme. It’s a great choice for a family vacation, since kids love all the facilities and available activities. The Atlantis also offers so many sports, dining and entertainment options that many guests never set foot off the property during their entire vacation.

Atlantis also includes a 600-room all-suite luxury hotel; a 400-unit condo hotel called The Residences at Atlantis, additional water-themed attractions including a dolphin encounter, and 100,000 sq. ft. of additional group and meeting facilities.

Are The Bahamas politically stable?

The Right Honorable, Perry Gladstone Christie, Progressive Liberal Party, has served as Prime Minister of The Commonwealth of The Bahamas since 2012. He is candid about his pro-business stance. Since his election, economic conditions have slowly improved. The Bahamas are considered to be politically stable.

What U.S. airlines service The Bahamas (How do I get to Grand Bahama?)

Air service from the East Coast and the Midwest is available aboard many major carriers to Nassau International Airport and Grand Bahama Island International Airport.

American Eagle, BahamasAir, Chalk’s Ocean Airways, Delta, Continental Connection/Gulfstream International, and others depart daily from Miami.

Jet Blue and Song Airlines offer daily non-stop flights between New York and Nassau, and Spirit Airlines flies daily from Ft. Lauderdale. Flight time from Miami to Nassau is about 35 minutes.

What documents are required to visit The Bahamas?

To enter The Bahamas, you need proof of U.S. citizenship (a passport or original birth certificate) and a return or through ticket are required. No visa is needed for stays up to one month. Starting January 1, 2007, the U.S. Dept of Homeland Security will require all U.S. citizens returning from the Caribbean to present a valid passport.

What currency is used in The Bahamas?

The currency is the Bahamian dollar which is tied to the U.S. dollar so that they are always equivalent. U.S. currency is widely accepted particularly on Grand Bahama island.

What is the weather like?

The climate is warm and tropical with temperatures in The Bahamas averaging between 75 degrees F and 85 degrees F in both winter and summer.

What is the history of The Bahamas?

The Bahamas claim the distinction of being Christopher Columbus’ first New World discovery. Throughout their history, the islands have been dominated by the Spanish and English.

Since it was located close to Florida and well-traveled shipping channels, the Islands of The Bahamas caught the attention of explorers, settlers, invaders and traders. These people shaped the colorful history of The Bahamas and made the country what it is today.

At various times, the islands were occupied by pirates like Blackbeard and Calico Jack. In addition, Confederate blockade runners during the American Civil War and bootleggers during America’s Prohibition Era also exploited the island because of its proximity to Florida.

A key turning point in The Bahamas’ history came in 1961, when Cuba (with its glitzy casinos and beach resorts) was closed to American tourists.

Capitalizing on its close proximity to the United States, the government of the Islands of The Bahamas set out to increase the number of people who visited it each year. It dredged Nassau’s harbor so that it could accommodate up to six cruise ships at a time, and it built a bridge connecting Nassau to Paradise Island.

In 1964, Great Britain granted the Islands of The Bahamas limited self-government, and in 1969 the colony of The Bahamas became a member of the British Commonwealth of Nations. It then legally became a nation on July 10, 1973, which is celebrated today as Bahamian Independence Day.

To this day, The Bahamas retain many legacies from the years of British rule, including the distinctive Bahamian accent and two popular spectator sports – cricket and rugby.

What are the Out Islands?

The Out Islands are renowned for fishing, scuba diving, sailing, pristine beaches and their clear-blue water. The most notable Out Islands are Abaco, Andros, Bimini, Cat Island, Eleuthera, Exuma and Long Island.

While there are resorts on these islands that cater to diving and fishing enthusiasts, they are noted for their lack of commercial development.

What is the capital of The Bahamas?

The capital city is Nassau which is located on New Providence Island.  Known for its charm and rich colonial history, it offers opportunities for sports activities, shopping and sightseeing.

New Providence is home to a majority of the country’s population. It is a prime tourist destination that features all the amenities associated with The Bahamas – an array of water sports, golf, tennis, nightlife, casinos, international shopping and a colorful history.

The 21-mile long, seven-mile wide island is home to the popular resort areas of Cable Beach and Paradise Island. Paradise Island is linked by two bridges. A popular tourist destination, Paradise Island is known for the world-famous mega-resort Atlantis

Which of the islands is the most prominent?

New Providence is economically the most important island of the group and contains more than half of The Bahamas’ total population.

What are the most popular destinations?

The two most popular destinations in The Bahamas are the city of Nassau/Paradise Island and Grand Bahama Island.

Where are most visitors to The Bahamas from?

About 80% of the people vacationing in The Bahamas are from the United States. The balance are a combination of Europeans, South Americans, Canadians and others.

What are The Bahamas known for?

The Bahamas are famous for their scenic beauty and year-round tropical weather. They are one of the most visited tourist spots in the world.

Are there mosquitoes?

Like all Caribbean islands, Grand Bahama also has some mosquitoes.

But As the Zika virus continues to spread rapidly across the Caribbean, the Bahamas Ministry of Tourism (BMOT) and local industry partners have put several preventative measures in place and are working closely together to ensure that visitors are fully aware of the country’s health status.

To date, there have been no reported cases of the mosquito-borne virus in any Islands of The Bahamas.

For information about the Zika virus, read more…

What language do they speak in Grand Bahaama?

The official language of The Islands of The Bahamas is English, more British than American, and generally intertwined with a unique Bahamian dialect. Some words from the original Indian inhabitants, like “cassava” and “guava”, have been retained in the language. Due to the influx of immigrants from Haiti over the past 30 years, there are certain islands where one can detect a Haitian accent. In areas heavily populated by Haitian-Bahamians Creole is spoken also.

What is the currency in the The Bahamas and do I need to exchange my money?

The legal tender is the Bahamian dollar (B$1), which is equivalent in value to the U.S. dollar. Both U.S. and Bahamian dollars are accepted interchangeably throughout the islands. Some Bahamian currency and coins are are considered novelties and make good souvenirs such as the square 15¢ coin and the $3.00 bill.  Note: The casinos and most shopkeepers will not exchange currency.  If you pay in US dollars, you will usually get US change.  If you pay in Bahamian dollars, you will get Bahamian currency in return. If you have a large amount of Bahamian money near the end of your stay it would be wise to exchange it at a local bank, or your hotel.

Better yet, do as most other visitors have done and get a MasterCard or Visa credit card that has no foreign transaction fees, and earns you loyalty miles or cash back, and provides rental car protection. Credit cards are accepted almost everywhere.

What time zone is The Bahamas on?

Eastern Standard Time, the same time zone as New York City, is used on all islands. April to October is Eastern Daylight Time, in conjunction with U.S. summer hours.

What is the weather like in Grand Bahama?

The trade winds that blow almost continually throughout The Islands of The Bahamas give the islands a warm, agreeable climate which hardly varies all year round.

The most refreshing time to explore is between September and May, when the temperature averages 21-24°C (70-75°F), with the more northerly islands around 5° cooler than the southern islands.

The rest of the year is a bit warmer, with higher humidity in the summer months and temperatures between 27 and 29°C (80-85°F).

Night-time temperatures are generally 5-7° cooler and sea surface temperatures vary between 23°C (74°F) in February and 29°C (84°F) in August.

I have a party of more than 8 people. Can you recommend nearby vacation rentals?

Yes.  Just give us a call or send us an email for referral.

We want to stay for more than a week. Can this be arranged?

There are different tax implications for us as hosts if we accept a booking for longer than 30 days. However, we’d love to chat in any case. If we’re a good fit, we’d certainly consider requests of this nature on a case-by-case basis

What forms of payment do you accept?

We accept all major credit cards and PayPal.

Do we need to bring our own towels/sheets or pillows?

Nope, not unless you have a favorite pillow. All linens are provided, including:

  • Bed sheets, pillows and pillow cases (and extra pillows, too)

  • Beach towels, bath towels, hand towels, and washcloths

  • Bath mat

  • Kitchen towels and dish cloth

Is it safe to drink the tap water?

The tap water is fine for drinking, especially to cook with but most folks prefer bottled water purely based on flavor.  A variety of local and imported bottled water is is readily available for purchase and  that’s one of the few things you can get relatively cheaply at a local store. Beware that hotels/resorts may “stiff” you for water so try getting to a grocery store if you want bottled water.

However, as our VIP Guests, we provide a starter 5 gallon bottled water, which should last most families throughout their stay with us.

What kind of electrical outlets are there?

Our electricity is standard US, 120 volt AC, 60 hz. American appliances will work just fine.

Otherwise, you can get along with just a plug converter for many of today’s small electrical devices designed to run on dual voltages. Devices like this include most laptops, most recently produced battery chargers, and many small, electrical gadgets, especially those designed for world travel. You can check the back of the device or the “power brick” for the electrical input specifications.

Are water and electricity included in the nightly rate?

A maximum allowance of 75 kWh/unit/day for electricity and 10 m3/week for water is included in the rental rate.

The water and electricity allowance should not be a problem at normal use, i.e. use the AC when you are in the room with windows and doors closed. The house has been built as such that the trade winds cool it down. Therefore it is not necessary to use ACs the entire day.

The electricity cost in Grand Bahama  is about 10x higher than in the US, and we don’t like to get a big surprise at the end of the month.  Hence, the reason we have set a max is to control the matter as best as we possibly can. Thanks for your understanding and cooperation.

I like to work out. Is there a gym nearby?

The Great Outdoors currently functions as our gym here. Bell Channel Bay Subdivision is great for walking and running. Of course, the pool and nearby beach are good for swimming.

Do you have fishing gear available for us?

Yes, we have several fishing poles and tackles for you at Treasure Bay Club.

Is there a washer and dryer?

Yes, there is a washer and a dryer.

Is Treasure Bay Club’s backyard private?

Yes, the backyard is completely private with no neighbors overlooking the space. The townhomes are situated next to “green” areas with trees and bushes on either side.

Does Treasure Bay Club have air conditioning?

All bedrooms have air conditioning.  There are ceiling fans in the living rooms.

Does Treasure Bay Club allow pets?

As much as we love animals ourselves, Treasure Bay Club is a pet-free space because we’ve set ourselves up to cater to those guests with pet allergies.

What is the immediate neighborhood like? Is it safe?

Grand Bahama is among the safest islands in the Caribbean. Treasure Bay Club is a private gated community located in prestigious Bell Channel Bay Subdivision with 24/7 surveillance. It is regarded as one of the safest places on the island.

How far is Treasure Bay Club from the airport? And downtown?

Treasure Bay Club is approximately 15 minutes, 12 miles, from the Grand Bahama International Airport with equal distance from downtown Freeport.

Click here for more information on Grand Bahama International Airport

What time is check-out? Can a later check-out be arranged?

Check-In is 3:00 p.m.
Check-Out is 11:00 a.m.

If we don’t have a guest scheduled to arrive or depart on the same day, we’re happy to arrange an alternate time to suit your travel schedule

Where is Grand Bahama located?

Grand Bahama is the northernmost of the islands of The Bahamas archipelago in the Atlantic Ocean. The various islands and cays of The Bahamas begin approximately 50 miles southeast of Florida’s coast. They create a 760-mile arc through the Atlantic and form a natural barrier across the eastern gateway to the Gulf of Mexico. The island of Bimini is closest to Florida, while the southernmost island, Inagua, is 60 miles from Haiti.

It is the fourth largest island in the Bahamas island chain of approximately 700 islands and 2,400 cays.  The island is approximately 153 kilometres (95 mi) long west to east and 24 kilometres (15 mi) at its widest point north to south.

Administratively, the island consists of the Freeport Bonded Area and the districts of East Grand Bahama and West Grand Bahama.

Grand Bahama is a major tourist destination, the second most popular tourist destination in The Bahamas (Nassau/Cable Beach/Paradise Island is first).  It’s known for its beaches, reef-lined coves and mangrove swamps, as well as its all-inclusive resorts and golf courses. Freeport, the largest city, is the capital of Grand Bahama, and holds the Grand Bahama Port Authority, Freeport Container Port, Grand Bahama Shipyard and the Grand Bahama International Airport.

Freeport is situated near popular beaches like Xanadu.  Lucaya is regarded as a tourist destination on the island, with beaches and hotels. Particularly, Lucaya showcases Bahamian music and straw crafts at its Port Lucaya Marketplace. West End is the oldest town and westernmost settlement. It first achieved notoriety as a rum-running port during the Prohibition. McLeans Town is the easternmost settlement and a 30-minute ferry ride from the northernmost settlement of the neighbor island of Abaco.

Bahamians are mainly of African descent – 85 percent black and 15 percent white and mixed. The white population is descended mainly from the early English settlers who arrived on the Island of Eleuthera in 1648. Many can also trace their roots back to the American Loyalists who after 1783 fled the newly independent States with their slaves.

Population estimate for The Bahamas for 2010 was 353,658 and almost 60% of the population lives on New Providence, which includes the capital city of Nassau.

As for Grand Bahama, the population numbers more than 51,000 and the people are very proud of the island’s cultural flavor.

Ah ha! Do you provide Romance Packages?

Yes we do!  Whether you are planning to “pop” the big question or just want a romantic getaway, we can help. We can have flowers, wine,  and chocolates awaiting your arrival. We’ll even stage the house with low lights and soft music. You tell us what you want and we will make it happen!

What about those Special Occasions?

At FunnTripps Vacation Club we believe that life should be celebrated! Surprise that special someone with a unique gift basket or a bouquet of flowers upon arrival. Our local bakeries can design personal and delicious cakes for any occasion. We can help prepare an in-house event, just ask! Let us help you commemorate your special occasion.

Do you provide Housekeeping/Laundry Services?

Wait a minute! Haven’t we read this question before?

Nevertheless, you are on vacation, which means time to relax & enjoy yourself. Your focus is to have fun, not worry about the mundane activities you left behind. Call us to schedule daily or mid-stay cleaning/laundry service.

Is there a Welcome Book

Our Welcome Book provides information and suggestions to help you make the most of your stay in The Bahamas. One is located in each rental property and will soon be available online for your convenience.

Is smoking allowed?

Something we discourage. As such, all of our vacation homes are non-smoking. However, if your must, please utilize the porches and outside areas in consideration of our non-smoking guests. Please do not discard smoking material on the ground.

What about house parties or noise complaints?

Rental guest understands that we will accept families, married couples and responsible adults. You certify that you have read carefully the limitations placed on the number of persons permitted to occupy the premises, and agree to abide by such limitations: if not, you will be asked to leave with no refund. Any complaints will be dealt with on an individual basis.

Any use of the rental property for a purpose other than residential use for a family vacation must be approved by the Agent. A request must be submitted before arrival for use for any event such as weddings, receptions, family reunions or other large gatherings. If the event is approved, the Guest may be required to pay an additional deposit to be determined by the Agent and abide by Agent’s determination on the requested event. The Agent reserves the right to cancel your rental reservation and occupancy of rental with no refund if Guest misrepresents an event.

What about BBQ grills?

All of our playgrounds have propane BBQ grills.

What items should we bring?

Personal items, food, family & friends!

What supplies are included in the rental?

For your convenience, all our properties are fully equipped with kitchenware and essentials for everyday cooking.  We also provision our properties throughout your stay with a supply of bath and dish soaps, paper towels, toilet paper and dishwasher tabs etc.  But for personal preferences you may want to bring choice supplies or purchase them locally after you arrive.

What about maid service?

Really?  We answered that one already 🙂

All of our rental properties are cleaned before your arrival and after your departure. Daily maid service or interim cleaning is also available.

Are telephones available?

With our ever growing hi-tech society many people have cell phones, and tenants usually have 2 or more with them. And while a lot of vacation rentals have eliminated land lines in their properties, all of our properties do have land lines. Please review the house information book upon your arrival to be aware of emergency contacts and other important telephone numbers. As an added bonus, a local mobile with prepaid airtime will be made available for your use during your stay with us.

Are rental vehicles required?

No. We provide complimentary SUVs for your family’s enjoyment. Loving you is what we do! However, there are certain restrictions that apply. And remember to drive on the left with due care and attention as our roads can be unsuspecting.

How should I leave the property?

Hmmm… good question.  Although a maid service comes before you arrive and after you leave to ensure the property is clean, you are responsible for leaving the property in the condition you received it in. We kindly ask that you be respectful of it and leave it the way you would want your own left. If additional cleaning is required, in excess of your Property Protection Fee, your credit card on file will be charged.

Where can I mail a package?

Please contact us for the shipping address.

Are security deposits required?

No. All rentals have a non-refundable Property Protection Fee that covers accidental damage to the property up to a specified dollar amount.

Are refunds available in the case of inclement weather?

If you purchase Travel Insurance, yes. If not, no refunds will be given for cancellation or interruption due to weather

What is Trip Insurance for?

CSA Trip Interruption/Cancellation Insurance is suggested by FunnTripps Vacation Club and is available by other 3rd party vendors to cover most circumstances that would result in a cancellation or interruption of your trip.  Consider what trip insurance can do for you because you just never know when you are going to experience a bump in your life road.

What if I need to cancel my reservation?

Unplanned events often arise altering our travel plans.  Here at FVC we do recommend Travel Insurance through CSA Travel Protection. If you choose not to purchase travel insurance and cancel, all reservations are subject to a 15% cancellation fee on rental revenue collected plus the reservation fee. Cancellations forty four (45) days to thirty (30) days prior to arrival date forfeit 25% of total revenue collected plus the reservation fee. Cancellations twenty nine (29) days to fifteen (15) days prior to arrival date forfeit 50% of total revenue collected plus the reservation fee. Cancellations fourteen (14) days prior to arrival date forfeit 100% of total revenue collected plus the reservation fee. Cancellations or changes that result in a shortened stay, or early departure does not warrant any refund of rent or deposit.

No refunds will be given for late check-ins, early check-outs or no-shows.

What is your payment policy?

An advance payment equal to 25% of the rental revenue plus damage insurance due at time of reservation.  All advance payments will be applied toward the house rental. Final payment is due 45 days prior to arrival. Your encrypted credit card on file will be charged when the balance payment is due. Payments can be made in the form of Credit Cards, Cash, PayPal payable to FunnTripps Vacation Clubs.

**Exception: Reservations made within 45 days of arrival must be paid in full by credit card at the time of booking and all monies paid are non-refundable at that time. We do recommend travel insurance for your protection.

How do I make a reservation? Is it secure?

Booking one of our Caribbean Playgrounds (vacation rentals) is a convenient and secure process; we offer both accredited phone and Internet reservations systems with the ability to accept major credit cards. Guests can view photos and amenities of individual homes prior to booking, making it easier for travelers to find a home to fit their specific needs.

Our online booking is available 24 hours a day, 7 days a week. If you do make a reservation online a vacation specialist will contact you to confirm and finalize your rental within 48 hours. The reservation is not final until approved by agent. Once approved, the reservation is subject to all terms, conditions and policies. In addition, our reservation line, 242-358-8821, is available Monday-Sunday, 7:00 a.m.-11:00 p.m.

How old do you have to be to rent a vacation rental property?

You must be 25 years of age or older to rent a vacation rental property.  Additionally, the person who is renting the property must be a member of the party that will occupy the property and will be deemed the responsible person for the rental.

Will I have Internet access and cable television?

All of our vacation rentals are furnished with cable television, DVD players, and multiple TV sets, and are also equipped with free high-speed, and wireless Internet access. Be sure to ask about specific requirements when selecting a home.

How do I check-in to my vacation rental once I’ve arrived? Is there a designated check-in and check- out time?

FVC offers pre-arrival check-in, providing information electronically prior to guest’s arrival. As an additional convenience, our representatives will provide direct transfers to/from the airport.

Check-in time is after 3 P.M. EST and Check-out time 11:00 A.M. EST. NO Early Check-ins or check-outs without prior approval. Be aware that if you arrive early you may have to wait to check-in if the property is not ready. However, there’s a dedicated lounge facility for your enjoyment as you await check-in  Adequate time is necessary to prepare the rental for new arrivals.  Therefore we must insist on an 11:00 A.M. check-out. A minimum fee of $100.00 may be accessed for late departure (after 11:00 AM). There are No refunds for early departure.

What if I want to stock my vacation home rental with food and snacks?

There are a variety of supermarkets nearby most of our vacation rentals for guests who wish to have their favorite snacks and meals on-hand and in-home. FVC also offers guests the ability to pre-order groceries through our concierge service to be delivered prior to their arrival.

Is a daily housekeeping service available?

While each vacation rental is thoroughly cleaned and prepared before and after guest arrivals, daily housekeeping services (Trash and Towel service) is inclusive in your rental.  Normally, you will receive a full cleaning service on day four.

If I have questions during my stay, do I have someone I can call for assistance?

FVC offers an emergency contact that guests can call 24 hours a day, seven days a week, for questions, maintenance issues, and more. Be sure to read over your guest information book in your unit for the specific information and contact numbers.

Also, should you need to contact us before your arrival,  you can send an e-mail to WeCare@FunnTripps.com

What is there to do on Grand Bahama Island?

Grand Bahamas Island contains the city of Freeport which is a modern resort-residential complex. It is more cosmopolitan and sports oriented than Nassau. Grand Bahama was developed more recently than Nassau and has become a favored resort, due in part to its nearness to Florida.

There is a wide variety of activities, attractions and events to keep you entertained during your stay here on the island.  Click here to become more familiar with what Grand Bahama has to offer.

What is there to do in a vacation home?

All of our vacation homes offer different amenities to suit every traveler’s recreational lifestyle. Vacation rental guests often boast easy access to nearby activities, parks and attractions, and sometimes, their own private hot tubs, and patios, private televisions, DVD players, and often wireless internet access, stand-up arcade games, billiard and air hockey tables.

What are the benefits of staying with FunnTripps Vacation Club versus other lodging options?

Many guests will choose to stay with FVC for a combination of reasons – value, location, privacy, amenities, and overall comfort and convenience. With FVC, travelers are able to reserve a fully furnished home with multiple bedrooms and bathrooms underneath one roof, rather than splitting up and booking multiple hotel rooms. Visitors enjoy their own private amenities, as well as a full kitchen in-home, and often in-home game rooms, billiard tables, home movie theaters and more (select properties).

Is it like a timeshare? Is any ownership involved?

Vacation rentals are not like timeshares, as they don’t involve any type of ownership by guests. Travelers can simply check in and out just like they would for a hotel stay. You’ll be renting a property that is corporately owned by the Co-Founders, with FunnTripps Vacation Club managing the entire process, maintaining and servicing the property and our guests each day.

What is a vacation rental?

FunnTripps Vacation Club provides an alternative to other lodging options, allowing families and friends to stay in a fully furnished townhome or apartment for their getaways. Vacation rentals offer a travel atmosphere unlike any other, they provide considerably more space and, in many instances, amenities not found in one’s own home. They are one of the fastest-growing lodging categories in the Caribbean, with groups of friends and families discovering their vast appeal.

Does FunnTripps provide Travel Insurance?

FunnTripps Vacation Club does not provide travel insurance.

I’m confused, the house has 2 queen beds but it sleeps 8?

Yes, there are 3 bedrooms and two have a queen size bed. We have 2 twin beds in the third bedroom and a queen size sofa bed in the living room to accommodate 2 more people if required.

Can we stay for 2 nights at the weekend?

Unfortunately, weekend rentals are not currently offered as FVC exclusively caters to couples/ families seeking week-long Bahama Bliss. However, our parent company, The McNew Group expects to soon provide the service via another entity. Please stay tuned.

How far is it to the beach?

Our Playgrounds are either beachfront or canalfront. Playgrounds situated canalfront are approximately less than a 10 minute drive from the nearest beach.

Can I bring my yacht?

Yes, of course.  However, our canalfront playgrounds come equipped with a community yacht for the exclusive use of our Platinum Memberships. For all other membership levels, we have smaller boats, kayaks and life jackets available for your use. 

What religious denominations exist on Grand Bahama?

The Islands of the Bahamas are an ideal meeting place for spiritual groups of any size. Our archipelago of 700 islands begins just 80 km off the coast of Florida. Our rich cultural heritage has fostered a variety of denominations that continue to serve the community, generation after generation, as we observe the Christian principles stated in the preamble of The Bahamas’ Constitution:

Whereas the people of this family of islands, recognising that the preservation of their freedom will be guaranteed by a national commitment to self-discipline, industry, loyalty, unity and an abiding respect for Christian values and the rule of law…

The Bahamas is home to many different faiths and religions with Christianity ranking as the dominant religion. Services are offered for the following: Anglican, Assemblies of God, Ba’hai Faith, Baptist, Bretheren, Christian & Missionary Alliance, Christian Science, Church of Christ, Church of God of Prophecy, Free Evangelical, Greek Orthodox, Islamic, Jehovah’s Witnesses, Jewish, Latter Day Saints (Mormon) Lutheran, Methodist, Presbyterian, Roman Catholic, Seventh Day Adventists and other smaller denominations.

Where is the nearest place to eat?

Port Lucaya Marketplace featuring several fine dining restaurants is a 10 minute drive away from our Playgrounds situated in Bell Channel Bay.  It is the facility often visited by most guests. In Summer 2017 a new restaurant, Captain Love, will be opening on Grand Bahama for the exclusive use of members and guests.

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